Despite spending enormous amounts of time giving feedback, Melissa Poole was not seeing any change in her students. During a peer-led feedback session, she realized her students did not know how to give good peer feedback and she wondered, "Maybe I'm not giving them good models of feedback?" In her session on "Feedback 2.0" at ASCD's Annual Conference, Poole detailed how feedback has evolved in her classroom.
Poole's feedback traditionally came at the end of an assignment, was delivered in writing (the typical inked-up assignment), and covered lots of traits. Students weren't really reading her feedback, or if they were, they hyper-focused on the negative and read it as criticism. Moreover, they weren't applying the feedback to future work. Similarly, Poole couldn't use this mostly summative feedback to adjust her instruction.
"Too often, feedback is just a way to justify a grade, rather than help students improve," Poole observed. She needed to make her feedback more timely and formative—delivered while she and students had time to make adjustments to their practice. She also needed to be more specific about what students should focus on, and show them how to incorporate feedback into their revisions. "I needed to not just tell them what to do; I needed to show them how to do it." Matching feedback best practices and technology helped her hit these marks.
2.0 Tools in Context
Initially, Poole used Microsoft Word's track changes feature—it's simple to use, allows students to see a progression of edits, and every computer in her school had it. Still, it lacked the ability to really demonstrate how students should incorporate feedback. She's since graduated to using screencasting, pencasting, Google Docs, video chat, screen sharing, and student-created video tutorials as mediums for formative feedback.
For example, she'll screencast (using a service like Jing, Camtasia, or Snapz) her markup of a student's paper using Word's track changes. In a video uploaded to an unlisted YouTube (or SchoolTube) class channel, students hear and see the teacher's assessment of particular aspects of the paper. Or Poole might set up "office hours" on Google Docs—telling students she'll be live on Google Docs during certain hours, and that students should log on at those times and share their work in progress to get live feedback.
For screen sharing, Poole uses Join.me (because it's free, with no account required*). Students can share their screen with a group, or just the teacher, and it's a good way to quickly assess student work, especially if they're doing research (are they on sites that will give them appropriate information?) or preparing a presentation.
If students are going to spend an entire class workshopping a piece of writing, Poole will set her classroom up so students rotate through feedback stations. There will be a station for
- Traditional peer-to-peer feedback.
- Self-assessment screencast (use YouTube direct record function).
- LiveScribe feedback listening stations.
- Working with specific trait tools (students work on improving one aspect of their writing).
Building Student Buy-In
Getting student buy-in and understanding of the difference between feedback and criticism are lingering challenges to enacting these types of feedback processes. Poole had students do a simple exercise—she brought in a teddy bear dressed in a funny outfit and asked how they would give feedback on the outfit as the bear's friend or as its enemy. Students put their responses into a big T chart, listing their ideas on what constitutes feedback and what criticism is, and this was displayed in the classroom all year.
Overall, her new, targeted approach to feedback takes less time and is way more effective in terms of raising the quality of student work as compared to teacher-centered, written feedback. She also noted that giving kids more opportunities to hear their work outloud—through recording playback, via headphones—makes a huge difference in the student's ability to make better revisions.
*Poole creates QR code flip books of each students' various site log-ins (i.e., their Google site, the class YouTube, screencasting sites). Students simply scan the QR code associated with the site they're logging in to, instead of having to remember a bunch of different account names and passwords.
Want more? Follow Poole at @inclassnow or contact her at inclassnow@gmail.com for more tips and tools.
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